Terms and conditions

1. Legal Status

1.1 License Number

The casino operates under the license number ALSI-102310002-F15.

1.2 Issuing Authority

The issuing authority for the license is the Gaming Control Anjouan / Anjouan Gaming.

1.3 Jurisdiction

The casino is governed by the jurisdiction of Anjouan international gaming laws. The operator identified is Next Global Era Limited.

2. Registration and Login Process

2.1 Step-by-Step Process

1. Select "Register" and choose between casino, sportsbook, or no bonus.
2. Provide your email address and password.
3. Fill in your legal name, date of birth, country, currency, mobile number, and residential address.
4. Accept the Terms and confirm you meet the required age.
5. Verify your email through the link sent.
6. Make a deposit and opt into a promotion if eligible.
7. Upload any required KYC documentation when prompted.

2.2 Is KYC/ID Verification Required

Yes, KYC/ID verification is mandatory. Verification may require documentation such as a passport, ID card, driving license, proof of address, payment method ownership proof, a selfie with ID, and phone verification. Verification can be initiated at any time and is typically required prior to any withdrawals.

2.3 Time to Activate Account

Basic account creation may take only seconds after form completion, while email activation follows. KYC review is indicated to take between a few hours to two business days, with some estimates suggesting one to three business days.

2.4 Terms of Registration

The minimum age to register is 18 years. Only one account per person, household, or IP address is permitted. The use of VPNs or other location-masking tools is prohibited. Australian users must assume that access may not be permitted or could be illegal, and specific terms apply to users from Ontario.

3. Games and Software Providers

3.1 Top Games

The casino offers a diverse range of games, including:

• Slots: Book of Dead, Dead or Alive, Sweet Bonanza, Gates of Olympus 1000, Big Bass Bonanza.
• Live Casino: Crazy Time, Infinite Blackjack, Lightning Roulette, Immersive Roulette, Caribbean Stud Poker.
• Crash/Instant Games: Aviator, JetX, Lucky Jet, Chicken Road, Big Bass Crash.

3.2 Software Providers

The casino partners with several software providers, including Evolution, Play’n GO, Yggdrasil, Hacksaw Gaming, Novomatic, Betsoft, 3 Oaks Gaming, Evoplay, Relax Gaming, BGaming, Thunderkick, Spinomenal, AvatarUX, Ezugi, SmartSoft, and Spribe.

3.3 Total Game Count

Conflicting reports exist concerning the total game count. While the official site states more than 3,000 games, other sources suggest counts ranging from 4,483 to approximately 5,000 games.

3.4 Game Categories

Categories of games available include:

• Video slots
• Classic slots
• Megaways
• Jackpots
• Bonus-buy titles
• RNG Table Games
• Live Dealer Games
• Game Shows
• Crash Games
• Instant/Casual Games
• Virtual Sports
• Sportsbook
• Esports

3.5 Provider Licensing and Provable Fairness

Some providers like Evolution may hold licenses in regulated markets; however, no verification exists confirming that every game instance at Spinimax is supplied under UKGC, MGA, or ANJ approval for Australian play. No general provably-fair verification tool is available for crash titles, so provable fairness cannot be assumed without in-game verification.

4. Bonuses and Promotions

4.1 Welcome Bonus

The casino offers a welcome bonus of 150% match up to $750 plus 150 free spins on the initial deposit. The minimum deposit for this bonus is reported as $10, though conflicting sources indicate $20.

4.2 Welcome Offers Specific to Australia

No specific welcome offer targeting Australian users has been verified. The published offer is in EUR, with the potential for registration and payment restrictions for Australian residents.

4.3 Process of Activation for Welcome Bonus

To activate the welcome bonus, users must register, log in, access the cashier, make a qualifying first deposit, select the active welcome promotion, and verify balances.

4.4 Wagering Requirements

The wagering requirement for the casino bonus is set at 30 times the bonus amount. Reported contributions towards wagering include 100% for slots, 10% for roulette, and 0% for blackjack or table games.

4.5 Time Limits

Casino bonus funds must be utilized within 21 days; free spins are valid for 3 days, while sports wagering has time limits of 14 days for welcome bonuses and 21 days for reload bonuses.

4.6 Recurring Promotions

Promotions offered may include:

• Weekly Casino Reload: 50% up to $100
• Weekend Cashback: 50% of eligible net losses, up to $250
• Sports Reload: 50% up to $100
• Monthly Free-Bet Tokens for Sportsbook: up to $50

4.7 Cashback Offers

The Weekend Cashback offers 50% of net losses from Saturday to Sunday, subject to caps and specific rules, with no wagering requirement reported.

4.8 Reload Bonuses

Details on reload bonuses include:

• 50% up to $100 Casino Reload, minimum deposit may differ
• Additional reload offers are listed without full details
• Sports Reload offers 50% up to $100, with specific wagering applied

4.9 Free Spins Bonuses

Free spins are reportedly applicable across several games. Winnings from free spins may carry a wagering requirement of 30 times.

4.10 General Bonus Terms and Conditions

General bonus terms may include restrictions on maximum bet amounts during wagering and a cap on welcome bonus cashouts.

5. VIP and/or Loyalty Program

5.1 VIP Tiers and Rewards

Currently, no named tier structures for VIP rewards have been verified.

5.2 How to Qualify

No formal qualifications for a dedicated loyalty program have been published. More active players may receive greater recognition without measurable criteria.

5.3 Loyalty Program Description

No points-based loyalty scheme is confirmed, with ongoing promotions being the primary form of rewards.

5.4 Loyalty Program Rules

No specific loyalty program rules, including thresholds for rewards or earning rates, have been found.

6. Payment Methods and Banking Terms

6.1 Deposit Methods

Accepted deposit methods may include Visa, Mastercard, Skrill, Neteller, ecoPayz, and others, with official minimum deposits generally set at $10 and processing times around 10 minutes.

6.2 Withdrawal Methods

Withdrawal methods are generally limited to a range of $50 to $5,000 per transaction, with processing times varying by payment method.

6.3 Cryptocurrency and Australia Availability

Various cryptocurrencies may be accepted, but availability for Australian users and currency-specific limits are unclear.

7. Key Terms and Conditions

7.1 Bonus Terms

Bonus wagering requirements include specific contributions by game type, with maximum bet limits in place during wagering.

7.2 Deposit Limits

Official statistics indicate a minimum deposit of $10, while maximum deposit limits fluctuate based on method used.

7.3 Withdrawal Limits

Expected limits include a $50 minimum and a $5,000 maximum per transaction, along with weekly withdrawal caps.

7.4 Account Restrictions

The casino maintains multiple account restrictions, including age verification and one account per individual. KYC may be required at any time.

8. Mobile and Technical Features

8.1 Mobile Browser Optimization

The casino is optimized for mobile access and claims a responsive design across devices.

8.2 User Experience and Speed on Mobile

Mobile gaming experience is reported as smooth; however, independent performance metrics are not provided.

8.3 Process of Registration on Mobile

Users can register using a mobile browser, following the same steps as for desktop registration.

9. Security and Fair Play

9.1 SSL & Encryption Standards

While the casino claims secure payment processing, detailed verification of SSL practices has not been provided.

9.2 RNG & Game Fairness

Licensing by Anjouan is cited, but no current auditing certifications or universal tools for fair play verification are verified.

9.3 Customer Support

Support channels include live chat and email, with no indicated first-response time.

9.4 Support Availability

Customer support is reported available in multiple languages, though specifics for Australian support are unverified.

10. Responsible Gambling Features

10.1 Tools

Responsible gambling tools, such as deposit limits and self-exclusion features, are available, but specifics are not extensively detailed.